include optimization and support of complex communication systems Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advance

Manage contract change control process and negotiate change orders and or amendments. Develop and execute actionable business strategies and help guide the customer and internal MSI stakeholders through the contract life cycle phases Analyze RFP or contractual requirements, special provisions, terms and conditions to ensure contract compliance with applicable laws and reg

Actively participate in a collaborative development team with the opportunity to influence product direction Design, Develop and Deploy integrations with a variety of security devices including cameras, sensors, and other IoT devices Enhance our product catalog and feature set of our Linux appliance by qualifying and enhancing functionality of new and existing devices Ver

/ Expectations Provide on site and remote upgrades and troubleshooting of Motorola ASTRO systems Candidates must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, and LMR Communications Knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI

Work Location is on site in Jordan Must be a US Citizen with the ability to obtain background clearance as required by government customer This is not a remote work or telework position. Requires approximately 75% travel Provide onsite Land Mobile Radio Technical support to US Army Network Enterprise Center (NEC) covering Jordan and Iraq. The Technical Assistant is dedica

The Regional Service Manager (RSM) leads a team consisting of Customer Support Managers, System Managers, and Field Service Technician Managers, responsible for hiring, mentoring, performance management, and rewards planning. Provides strategic guidance and oversees day to day operations to ensure the delivery of customer obligations, meeting both customer satisfaction an

The Sr. CSM is responsible for the overall success of and relationship between the Customer's Operation, Motorola Subcontractors, and Motorola Solutions within the state of Oregon and Washington. Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance. Work with customers to discuss conc

The Sr. Presales Business Manager will be responsible for but not limited to the following You will work with customers and our sales teams to understand our customers' needs. You will manage the development and implementation of the presale process for public safety solutions. You will develop a consistent approach to RFPs, proposals, and quoting, which includes creating

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

of the Remote System Administrator include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances wi

The Sr. CSM is responsible for the overall success of and relationship between the Customer's Operation, Motorola Subcontractors, and Motorola Solutions near the Seattle and/or Portland, Washington area. Key responsibilities include Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance

Develop features for and maintain Openpath's user facing and integrator facing apps Develop our partner facing iOS SDK Develop and mature our video experience with webRTC on mobile Collaborate and communicate effectively with other engineering team members Maintain high bar in the apps for stability, security, user experience, and accessibility Improve build/test automati

Customer presentations Possible upgrade equipment staging Update system documentation Live system upgrades Lead customer presentations Specific Knowledge/Skills Experience/knowledge in radio communication systems Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) Certificat

Develop features for and maintain Openpath's user facing apps with React Native Develop NodeJS APIs and backend services for mobile features Develop and mature our video experience with webRTC on mobile Write unit tests, automated UI tests and execute test cases to ensure the quality of the product Work with product management and leadership to assist with prioritizing ef

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec