From our Dallas corporate headquarters to our clinics and worksite locations, Concentra colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner.

Job Summary:

The goal of the position is to provide worksite injury prevention services and promote health improvement for our client's employees.
• Previous experience with occupational health, wellness and prevention services, and industrial ergonomics is a plus!
• Onsite occupational health offers many advantages including the opportunity to develop strong relationships with the employees, teach them to avoid injuries, and to coach them to live healthier lives.
• You will work directly with a multi-disciplinary team of nurses, medical assistants, and medical personnel as well as with our client's Health and Safety Leader to create a healthier and safer workforce.

Major duties and responsibilities:

• Manage and prevent job-related musculoskeletal disorders in the workplace.
• Provide first aid care/emergency care and recommend treatment or referrals to a medical facility, when necessary.
• Assist with safety initiatives and communicate regularly with safety personnel regarding injury prevention and management.
• Create an environment of trust and caring, which allows workers to take responsibility to reduce or eliminate actions or behaviors under their control that contribute to injury and illness.
• Drive success in prevention by analyzing the job for ergonomics-related risk factors and working with the employer to create workplace improvements.

Details:

• Ensures quality and patient safety through the execution of therapy model across markets and service lines.
• Manages key clinical metrics and holds therapists accountable for % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP and other disability management and referral pattern metrics delivered by Clinical Analytics.
• Monitors clinical outcomes and intervenes in outlier cases.
• Maintains clinical competence in patient care and EMR/PM systems which allows to coach and fill in as needed, and identify need for Coding and EMR specialists intervention for field re-training.
• Participates in appropriate risk management activities.
• Drives patient and client experience and satisfaction metrics such as TAT, NPS, NPER, ENPS.
• Mentors therapists on Perfect PT visit and service delivery.
• Works collaboratively with medical and operations to ensure appropriate support and work flows to foster caring environment for treatment.
• Maintains and leverages relationships with employers, payers, referral sources, networks, local communities, etc. to drive market growth while responding to requests within 24 hours.
• Mentors and coaches therapists regarding the therapy model, outcomes, business metrics, patient/client satisfaction and center management.
• Develops colleague success through all aspects of the talent life cycle for therapy within the region including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning.
• Ensures patient care delivery teams are functioning at an optimal level.
• Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
• Leads and promotes collaboration across multiple disciplines and teams to achieve clinical and business outcomes.
• Develops and executes action plans to address gaps in financial performance and growth across service lines to achieve the annual business plan.
• Plans and executes strategies as well as new clinical and business processes within the region.
• Manages therapy staffing and personnel costs.
• Manages and monitors key clinical metrics including efficiencies, cost per encounter, coding and documentation, and others, while understanding the relationship between these and financial outcomes.

Scope measures:

• Direct reports: Varies
• Budget responsibility: Yes

Working conditions/physical demands:

• Clinical environment

Keywords: Physical Therapy: Physical Therapist | PT | Physical Therapy | Orthopedic Physical Therapist | Rehabilitation Therapist | Sports Physical Therapist | Outpatient Physical Therapist | Sports Medicine Therapist | Clinical Director of Physical Therapy | Lead Physical Therapist | Outpatient Orthopedic Therapy

Education/credentials:

• Licensure requirements of jurisdiction

Job-related experience:

• Five years-clinical experience without occupational health background or three years with occupational health experience

Job-related skills/competencies:

• Demonstrated outstanding clinical knowledge of physical/occupational therapy services
• Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine
• Demonstrated outstanding interest in the leadership of therapy staff
• Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
• Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees