Central Washington University is recruiting a Residence Hall Coordinator to join our Housing and Residence Life team in Ellensburg, Washington. This role is an important member of our team as they encourage student success for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $45,711 - $51,089 annually, an apartment valued at $300/month, plus the awesome CWU benefits. We may also offer a 1-time moving expense of $1,000.

Who we are:

We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.

Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students.

Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.

Tour our campus in Ellensburg here.

The Residence Hall Coordinator will play a crucial role in serving Housing and Residence Life's increasing role supporting student success. You will report to the Director of Residence Life and work closing with the Assistant Director of Student Leadership and Development. Under the general direction of the Director, you will coordinate community standards, administrative, maintenance, and programming responsibilities for your residential communities. The Residence Hall Coordinator is responsible for supervising student staff; advising hall councils; implementing the residential curriculum model; providing on-call coverage; and helping foster living-learning communities (as applicable). All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.

cwu.edu/student-life/housing/

What we offer:

Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave.

The Role:

Conduct the daily management and operation of 1-6 residence halls. Assist the Director of Residence Life in the coordination of community standards, administrative, maintenance, and programming responsibilities for a residential community which may include but not limited to living-learning communities and facilitation of a residential curriculum model. Supervise a student staff of 7-21, consisting of Senior Resident Assistants and Resident Assistants (RAs). Participate in student behavioral interventions; provide on-call coverage; facilitate residence hall programming efforts; support student leadership development including advising hall councils; and assist with student staff selection, training, and evaluation. Respond independently to emergency situations and coordinate departmental responses. Responsible for supporting and engaging with retention initiatives and student experience assessment and evaluation. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.

Supervisor Duties
- Actively engages in recruitment and hiring new employees
- Clearly defines performance expectations, ensure accountability, and provides ongoing informal feedback, coaching, and mentoring. Conducts formal performance evaluations
- Ensures employees have necessary resources
- Oversees and directs the work of staff; serves as mentor, coach, and leader, and resolves complaints or issues
- Promotes professional development opportunities
- Develops and fosters supportive working relationships, motivation, and engagement
- Communicates information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community
- Takes corrective action in a timely manner
- Recognizes and rewards employees for good performance
- Schedules employee work hours/shifts; monitor hours worked; approve payable time and absence requests
- Adjusts leadership style as needed to achieve results
- Recognizes value of and promotes diverse workforce. Values and encourages diverse perspectives, creativity, and teamwork

Residential Student Learning and Development
- Advises and facilitates residence hall leadership council(s)
- Facilitates student, resources, and support networks among residents
- Presents resident orientations and educational programs relating to safety, wellness, alcohol, drugs, career paths etc., to the residential area communities
- Develops, maintains, and facilitates participation in activities directed toward residential communities that value and support diversity, multiculturalism, and inclusiveness
- Implements the Housing and Residence Life Residential Curriculum Model including but not limited to assessment of communities, development and facilitation of learning strategies, and evaluation of learning strategies to measure degree of learning
- Facilitates and participates in academic initiatives including living learning communities (as applicable) including but not limited to meeting with faculty, staff, and students of the LLC, programming, and assessment and evaluation of the learning outcomes and goal
- Supports student staff and residents in their academic success. This includes support of the student retention committee and academic success programs
- Encourages faculty involvement in residence halls

Administration and Programming
- Conducts weekly residential hall area inspections, check-in/outs, and emergency lockouts to student and staff and functions as front-line supervisor when student questions arise
Completes all reports, including programming, incident, department responsibility, Living Learning Community and end-of- quarter/year reports, on a regular basis or as directed by the Director or designee
- Consults with Housing and Residence Life administration on a regular basis as to appropriateness of budget expenditures and student revenue generating activities
- Represents Housing and Residence Life and serves on campus-wide committees as assigned
- Assists in supporting Orientation and Transition Programs with Wildcat Day, Orientation, Wildcat Welcome Weekend and First-Six Weeks.
- Communicates and responds to students, staff, and faculty in supporting the success of residential students
- Assists with the development and distribution of hall and campus activities through such means as, social media, posters, and newsletters
- Assists with university, student, and residence hall assessments processes including benchmarking, retention efforts, and student connections including but not limited to Skyfactor Resident Assessment, NSSE, and Student Success Survey
-Assists in the development, implementation and evaluation of living learning programs, act as a liaison for student staff and appropriate University faculty and staff participants
- Coordinates area and hall-wide residence hall student development programs. Facilitate diverse activities that value and promote multicultural issues
- Presents educational program-related workshops as needed
- Assists with the coordination of special functions within Housing and Residence Life. These operations may include student staff selection, staff development, staff recognition, academic initiatives, advising RHA, and professional staff selection, etc.
- Works directly with students, faculty, hall staff, and various other University and community resources to meet the educational and developmental needs of residence hall students

Residential Student Support
- Facilitates student learning and growth within a residential community setting
- Provides behavioral intervention to students including counseling, mediation, problem solving, policy incidents and referrals of individuals or groups of students regarding personal concerns, academic needs, or policies
- Serves in an on-call rotation with residence life that serves as immediate contact and responder for students and university officials
- Responds to and supports medical, safety and security emergencies and to students in personal crisis as needed. Serves as departmental representative in these situations and exercises independent judgment with response and communication to supervisor
- Reviews incident reports, follows-up with students involved in documented incidents, adjudicates conduct, and determines various levels of behavioral sanctions.
- Seeks consultation regarding behavior interventions and refers high-level incidents to Housing and Residence Life leadership or designee

- Perform other duties as assigned

• Bachelor's degree
• One academic year of full-time professional experience in a residence hall setting, or 2-academic years of graduate student experience in a residence hall setting or student affairs related experience
• Well-developed interpersonal communication skills, including oral and written communication
• Experience that demonstrates an understanding of living-learning communities and/or other co-curricular programs- Evidence of ability to work effectively with people from diverse backgrounds including but not limited to a focus on equity and justice and the ability to foster communities that supports diversity
• Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences
• OR any combination of education and/or experience which clearly demonstrates the ability to perform the essential functions of the job.

Preferred Qualifications

• Master's Degree in Higher Education or related field
• Experience implementing and leading in a residential curriculum environment
• Experience working with a living learning community with specific programmatic requirements and faculty engagement.
• Experience with the following responsibilities:
  o supervision of student staff
  o interpersonal counseling
  o behavioral interventions
  o program coordination
  o recruitment and training for student groups
  o live-in residential experience
• Computer skills with word processing familiarity
• Demonstrated participation in programs designed to promote inclusion
• A record of promoting inclusivity in the work environment
• Experience or interest in mentoring students from a variety of backgrounds
• Ability to incorporate multicultural perspectives and issues into everyday conversations
• Life experiences that demonstrate an ability to contribute to CWU's commitment to inclusion and diversity

Competencies

• Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
• Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
• Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
• Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
• Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.

Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!

Salary: This position has a minimum annual salary of $40,333 and maximum annual salary of $56,467. The Hiring Department's expected hiring range is $45,711 - $51,089, plus an apartment valued at $300/month. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the hiring range is based on the candidate's current experience, education, skills, and abilities related to the position. We may also offer a 1-time moving expense of $1,000.

Schedule/Appointment: Monday - Friday, 8:00am-5:00pm (1 hour lunch)

Working Conditions: This is a live-in position requiring on-call responsibilities. Daily work is conducted in an office setting with site visits to assigned area residence halls, student rooms, common areas, and community rooms. On-call responsibilities may be conducted in the same areas with the possibility of response to situations outdoors. Some weekend hours may be assigned as needed. As a condition of employment, the incumbent will be required to live on campus in an assigned building.

Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave.

An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program.