Acquire and maintain a working knowledge of health plan formulary and authorization requirements Utilize Cover My Meds system to facilitate faster turnaround time on a complete authorization Gather necessary information from chart review to submit prior auth request to insurance providers Act as a liaison between providers, pharmacy, health plans and patients to support a

Schedules procedures appropriately. May interact with various scheduling tools Fills empty spaces on schedules as cancellations occur from patient waiting list Identify scheduling conflicts, notify appropriate people, and rearrange schedules to eliminate conflicts Calls patients from specialty referral list to arrange for preventive screenings when applicable Accurately t

Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Organizes and

Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance mea

Excellent customer service skills Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care

Schedules procedures appropriately. May interact with various scheduling tools Fills empty spaces on schedules as cancellations occur from patient waiting list Identify scheduling conflicts, notify appropriate people, and rearrange schedules to eliminate conflicts Calls patients from specialty referral list to arrange for preventive screenings when applicable Accurately t

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment. Supporting credentialing and enrollment work Run primary source verifications for credentialing representatives Enter da

Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance mea

Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance mea

Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance mea

First point of contact for our patients. Sets the tone for a positive experience Exhibits empathy, courtesy, competence, efficiency and care Schedules appointments and procedures, following standard guidelines Uses Multiple computer and phone systems to fulfill patient needs over phone Verifies patient information, while documenting in their Electronic Health Record (EPIC

Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance mea

Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance mea

First point of contact for our patients. Sets the tone for a positive experience Exhibits empathy, courtesy, competence, efficiency and care Schedules appointments and procedures, following standard guidelines Uses Multiple computer and phone systems to fulfill patient needs over phone Verifies patient information, while documenting in their Electronic Health Record (EPIC

Works with all members of the department health care team ensuring smooth patient flow within department. Responsible for the day to day operations including achieving established goals such as quality of care and budget expectations for production. Ensures compliance with all policies and procedures in accordance with State and Federal Regulations. Uses daily management